Please note : These links are only active for 24 hours, so don’t email the HelpDesk unless you’re sure you have time to complete the process in that time frame.Complete the Outlook template (sent upon request for Remote Access) with your phone and computer information and send to Once the HelpDesk receives this information, you will receive a text from Duo Security with two links:.
Install and Verify Microsoft Authenticator app.Creating and configuring Microsoft Remote Desktop.Configuring your computer not to go to sleep.Installing and verifying the Microsoft Authenticator app on your cell phone.
The required steps to enable Multi Factor Authentication/ Remote Desktop Protocol are: Download the latest version of Microsoft Remote Desktop from the App Store it should be at least v10.5: įollow these instructions to set up Microsoft Remote Desktop on your Mac:
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